SupportNinja

SupportNinja

supportninja.com·United States·Updated Oct 17, 2022

BPO company providing outsourced customer support, back office, content moderation, lead generation, and data services to tech startups and online businesses, with operations in the Philippines.

AgencySaaS

Est. Valuation

$125M

$124,999,980 · 5× ARR estimate

Monthly Revenue (MRR)

$2.1M

$2,083,333/mo

Annual Revenue (ARR)

$25M

$24,999,996/yr

Employees

1,000

Founded

2015

SupportNinja Revenue History

Revenue history for SupportNinja from 2022 to 2026.

YearMRRARRYoY GrowthSource
2022$2,083,333$25,000,000Oct 2022

How SupportNinja Makes Money

services

SupportNinja Funding

SupportNinja is fully bootstrapped with no outside funding. The company has grown to $24,999,996 ARR organically.

SupportNinja Founders

Cody McLean

Founder

SupportNinja FAQ

How much does SupportNinja make?
SupportNinja generates $2,083,333 in monthly recurring revenue (MRR), which is $24,999,996 annualized (ARR). This revenue figure is self-reported by the founder.
What is SupportNinja's valuation?
SupportNinja's estimated valuation is $124,999,980, calculated as a 5× multiple of its annual recurring revenue (a standard SaaS benchmark for unverified companies).
Who founded SupportNinja?
SupportNinja was founded in 2015 by Cody McLean (Founder). The company is based in US.
Is SupportNinja bootstrapped?
Yes, SupportNinja is fully bootstrapped with no outside funding. The company has grown to $24,999,996 ARR organically as a solo-founder business.
What does SupportNinja do?
BPO company providing outsourced customer support, back office, content moderation, lead generation, and data services to tech startups and online businesses, with operations in the Philippines. SupportNinja operates in the Agency, SaaS space.

How We Estimate SupportNinja's Revenue & Valuation

Profitable tracks revenue, valuation, and other key metrics for thousands of companies using a layered confidence model. Each revenue figure on this page is tagged with one of three confidence levels:

  • Verified — directly confirmed via Stripe integration or audited filings.
  • Self-reported — numbers publicly shared by the founder on X, blog posts, or interviews.
  • Estimated — derived from publicly available signals (traffic, employee count, pricing, comparables).

Valuation follows a hierarchy: public companies use the live market cap; private companies with disclosed funding rounds use the last reported valuation; otherwise we apply a conservative 5× ARR multiple as an estimate. Multiples vary by business model — SaaS typically sits 5–7×, profitable bootstrapped operations 3–5×, consumer brands 1–3×, marketplaces 8–12×.

These are estimates, not official figures. Official numbers — when available — will always override estimates.